Frequently Asked Questions

Find answers to the most commonly asked questions about our products and services.

Regiftme is a secure digital platform that allows users to exchange various gift cards for instant cash, USDT, or Bitcoin. We provide fast payouts, competitive rates, and a seamless trading experience for users in Nigeria and Ghana.

Trading on Regiftme is simple. Select your gift card type, enter the card details or upload images, choose your preferred payout method, and submit. Our team verifies the card and completes your payment instantly.

We accept a wide range of gift cards, including Amazon, iTunes, Steam, Google Play, Apple, Nordstrom, Visa, Mastercard, Roblox, eBay, Sephora, Footlocker, Nike, Walmart, and more. If you’re unsure about a card, you can contact support to confirm availability.

Regiftme processes most transactions within 5–10 minutes after verification. For special cases requiring additional checks, payments may take slightly longer, but we always keep you updated.

You can choose between:
• Bank Transfer
• USDT (TRC20)
• Bitcoin
This makes it easy for users to get paid in whichever method is most convenient.

Yes. Regiftme uses secure payment channels, encrypted data handling, and a transparent verification system to ensure all transactions are safe. Thousands of users rely on Regiftme for secure and fast gift card trades.

A card may be declined if:
• The balance is zero or invalid
• The card is already redeemed
• The card images are unclear
Our support team will always explain the issue and guide you on the next steps.

Yes, as long as the card has a valid remaining balance. Regiftme will verify the balance and pay you based on the value left on the card.

You can use the Rate Calculator on the Regiftme website or App to see the current value of your card. Rates are updated frequently to ensure you get the best possible offer.

Yes, you need to create an account to trade on Regiftme. This helps us verify your identity, keep your transactions safe, and enable faster payments.

If your payment takes longer than expected, contact our support team immediately. Most delays occur due to incorrect bank details or network issues, and our team resolves them quickly.

You can reach our support team through:
• WhatsApp support
• Email
Our team is available daily to assist you with trades, rate checks, and general inquiries.

Click “Invitation for rewards” on the ReGiftMe app home page, learn more about inviting friends, swipe to the bottom, copy the link and your own six-digit invitation code, send it to your friends. You will receive the reward money after your friend complete the first success transaction with us.
You will receive the reward money after your friend complete the first success transaction with us.
(1)Select your wallet and click “Withdraw”.
(2)Add your bank details, enter the amount you want to withdraw and click "Withdraw".
The whole rate list will display on the home page and will update at any time, check the current rate on home page and calculate your money now!

Sure, there are two ways you can get effective help. You can talk to us using the in-app live chat or contact us WhatsApp: +85265007161. We will sincerely listen to your proposals, concerns and questions.

If you bind your email, we will send a verification code to your email for verification. Otherwise, please contact our online customer care and provide one of the following information: user name; binding email; number. The next step is to leave it to them and you just have to be patient.
[regiftme_faq]